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FAQ

Our On-line Donation Service uses Secure Sockets Layer Technology to encrypt all data submitted before transmission to our webpage. The service is safe and trustworthy.

In accordance with the Personal Data (Privacy) Ordinance, we do our best effort to safeguard donor's personal information and are committed to protecting its confidentiality. Without donor's consensus, we will not disclose any individual information to other organizations or personals. 

You can just type the event name that you would like to support in the "Remark" field. 

For every on-line donation made through VISA and MasterCard, a certain percentage of fees will be charged to the Chest. However, this charge will NOT be deducted from your donation. 100% of your donation will be used to support social welfare services. 

Please contact us by phone at 2599 6111 or by email to chest@commchest.org for assistance.

As we need to confirm the donations have been received from the bank, you can expect your receipt for on-line donation within 3 - 4 weeks from the date you made the donation. 

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